Terms & Conditions

77 Games' Terms & Conditions — Know everything, transparently

Please read these Terms and Conditions carefully before using our platform. 77 Games is committed to full transparency — which is why every term is presented in plain, straightforward language so you always know where you stand.

Last Updated: January 2026
On This Page
Account Registration & Eligibility
Bonus & Promotion Terms
Financial Transaction Policy
Responsible Gaming Policy
Account Closure & Restrictions
Dispute Resolution Process

Key Terms at a Glance

Get a quick summary before reading the full terms — here's what matters most to you

Registration Eligibility

You must be at least 18 years old to open an account on 77 Games. Each person is permitted to hold only one account. Registration with accurate and genuine information is mandatory.

Bonus Usage Terms

All bonus offers carry their own wagering requirements. Withdrawals are not permitted until the required wagering amount has been met after receiving a bonus. Failure to meet the conditions may result in the bonus being forfeited.

Deposits & Withdrawals

Deposits are typically processed instantly. Withdrawal requests are handled within 24 to 72 hours. Large withdrawals may be held pending completion of KYC verification.

Account Security

It is your responsibility to keep your account password and login details confidential. If your account is hacked or accessed without authorization, notify us immediately. We recommend keeping two-factor authentication enabled for your security.

Fair Play Obligations

Fraud, manipulation, and any attempt to exploit system vulnerabilities are strictly prohibited at 77 Games. If dishonest behavior is detected, the account will be permanently closed and any winnings will be forfeited.

Disputes & Complaints

If you encounter an issue, contact our 24/7 support team first. If your issue remains unresolved, you may file a formal complaint. We aim to resolve all disputes within 30 days.

01

Introduction & Definitions

These terms and conditions form a legal agreement between the 77 Games platform and its users. By using the 77 Games website (77games.ws) or mobile app, you are deemed to have fully accepted these terms and conditions. Please read this page carefully before using the platform.

The following definitions apply throughout this agreement:

  • "Platform" refers to the 77 Games website, mobile app, and all associated services.
  • "Member" or "User" refers to any individual registered on 77 Games.
  • "Account" refers to each member's individual gaming account.
  • "Bonus" refers to any free credits or rewards granted by 77 Games.
  • "Wagering" refers to the requirement to wager the bonus amount a specified number of times.

These Terms and Conditions have been written in Bengali for the convenience of our Bangladeshi members. However, the English version shall be considered the definitive version for any legal purposes.

02

Registration & Eligibility

To open an account with 77 Games, you must meet the following requirements. Failure to comply may result in your registration being rejected or your account being closed at any time.

  • You must be at least 18 years must be.
  • Online gaming must be legal in the country where you reside.
  • One person only one account you may open — multiple accounts are strictly prohibited.
  • All information provided at registration — name, address, date of birth, and phone number — must be accurate and truthful.
  • Opening an account under someone else's name or identity is strictly prohibited.

77 Games may request a national ID, passport, or other documents for identity verification (KYC) at any time. Failure to submit the required documents may result in a temporary account suspension.

Warning: Registering with false information will result in permanent account closure and forfeiture of all funds.

03

Account Management

You are solely responsible for the security and proper use of your 77 Games account. Never share your login credentials — username or password — with anyone. 77 Games will never ask for your password over the phone or via messaging.

  • If you notice any unusual activity on your account, contact support immediately.
  • Change your password regularly to stay secure, and avoid passwords that are easy to guess.
  • Always log out after using a public Wi-Fi network or a shared device.
  • Regularly check your account balance and transaction history.

77 Games is not liable for any harm resulting from unauthorized use of your account, unless a fault in our own security systems is proven. Please stay vigilant about your account security.

04

Financial Transactions — Deposits & Withdrawals

77 Games supports all major payment methods in Bangladesh — bKash, Nagad, Rocket, and bank transfer. Each payment method has its own minimum and maximum deposit limits.

For deposits:

  • Deposits are typically credited to your account instantly.
  • The minimum deposit amount may vary depending on the payment method.
  • You must include the exact amount and reference number when making a deposit.
  • If a deposit is delayed due to a technical issue, please contact support with your transaction receipt.

For withdrawals:

  • Withdrawal requests are typically processed within 24 to 72 hours.
  • KYC verification must be completed before any withdrawal can be processed.
  • Withdrawals must be made through the same payment method used for the deposit.
  • If suspicious activity is detected, 77 Games may temporarily hold a withdrawal and conduct an investigation.

Funds in your account can only be withdrawn to a payment account in your own name. Transfers to third-party accounts are strictly prohibited.

05

Bonus & Promotion Terms and Conditions

77 Games regularly offers attractive bonuses and promotions for both new and existing members. Each bonus comes with its own terms of use, which you should read carefully before claiming.

  • Welcome Bonus: Available to new members only, once per account. Attempting to claim this multiple times by creating multiple accounts is not permitted.
  • Wagering Requirements: To withdraw bonus funds, you must meet a specified wagering requirement (typically 20x–30x).
  • Validity: Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
  • Game restrictions: Some bonuses are only valid for specific games. Please read the offer details carefully.
  • Maximum bet limit: A maximum stake limit applies to each bet while a bonus is active.

77 Games reserves the right to modify, suspend, or cancel any promotion at any time. If you have any questions or concerns about a bonus, please contact our support team.

06

Gaming Rules

77 Games offers a wide variety of games including Sports Betting, casino, live dealer, Lottery, and Jackpot. Each game has its own rules, though certain platform-wide rules apply to all members.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a technical error affects the outcome of any game, 77 Games reserves the right to conduct a review.
  • All games are operated using internationally certified RNG (Random Number Generator) technology.
  • For Sports Betting, payment is issued only after the official result has been confirmed.
  • In Live Casino, the dealer's decision is considered final.

Enjoy gaming, but always remember — it's entertainment, not a guaranteed source of income. Play within your means at all times.

07

Prohibited Activities

The following activities are strictly prohibited on 77 Games in order to maintain a fair and safe environment for all. Any violation will result in immediate account suspension.

  • Multi-Accounting: Opening or operating multiple accounts.
  • Bonus Abuse: Repeatedly attempting to claim bonuses in violation of the rules.
  • Money Laundering: Using the platform to launder illegal funds.
  • Software hacking: Using bots or automated software to influence game outcomes.
  • Collusion: Colluding with other players to gain an unfair advantage.
  • False Identity: Operating an account under someone else's identity or with false information.
  • Chargeback Fraud: Initiating a chargeback with your bank after a payment has already been processed.

If any of the above activities are detected, all winnings and balances in the associated account will be forfeited and legal action may be taken if necessary.

08

Responsible Gaming Policy

At 77 Games, responsible gaming isn't just a rule — it's a core part of who we are. We want every member to enjoy a healthy and positive gaming experience.

  • Age Restriction: Gaming is strictly prohibited for anyone under 18 years of age.
  • Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Self-Exclusion: If needed, you can temporarily suspend your account for a set period of time.
  • Reality Check: Keep track of how long you spend gaming and make sure to take regular breaks.
  • Support: If you're struggling with gaming addiction, our support team can refer you to professional help.

For more information on responsible gaming, visit our Responsible Play View the page.

09

Privacy & Data Protection

77 Games takes the privacy of your personal information very seriously. Our full policy on how your data is collected, stored, and used can be found on our Privacy Policy page for full details.

  • Your personal information is never sold to third parties.
  • Documents collected during the KYC process are used solely for identity verification purposes.
  • All financial transaction data is secured with SSL encryption.
  • You may request deletion or portability of your personal data.
10

Account Closure & Restrictions

77 Games reserves the right to temporarily or permanently close a member's account under the following circumstances.

  • Breaching any provision of these Terms & Conditions.
  • If fraudulent or deceptive activity is suspected.
  • If KYC verification documents are not submitted or fraudulent documents are provided.
  • If an account remains inactive for an extended period (generally 12 months).
  • By order of a court or regulatory authority.

You may also request account closure at any time by emailing support@77games.ws. You will be given the opportunity to withdraw your remaining balance before the account is closed, unless the closure is due to fraud.

11

Limitation of Liability

77 Games explicitly disclaims liability for the following.

  • Losses due to internet disconnection or device failure during a game.
  • Unauthorized account access resulting from your own disclosure of personal information.
  • Transaction delays caused by third-party payment processors.
  • Force majeure — such as natural disasters, cyberattacks, or government-imposed restrictions.

However, where a loss is directly caused by our own error, 77 Games will accept full responsibility and provide appropriate compensation.

12

Dispute Resolution Process

If you have a complaint, please follow the steps below.

  • Step 1: Reach our support team via live chat or email at support@77games.ws.
  • Step 2: The support team will provide an initial response within 48 hours.
  • Step 3: If your issue remains unresolved through support, please submit a formal complaint form.
  • Step 4: Formal complaints will be resolved within 30 days wherever possible.

Including your transaction ID, date, and a detailed description of the issue when submitting a complaint will help us resolve it faster.

13

Terms & Conditions Amendment Policy

77 Games reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, members will be notified in advance via email or platform notification.

  • Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may request to close your account.
  • This page will always display the date of the most recent update.

For any questions or feedback, feel free to contact us directly at support@77games.wsto email us. Our team is always ready to assist you.

Join 77 Games — Experience Safe & Transparent Gaming

You've read the terms — now there's nothing holding you back. Register today and claim your welcome bonus.

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